DCG has a proven record of successfully providing managed services in a variety of industries. DCG's approach allows our clients to reduce costs, redeploy resources to value-added activities, and improve service levels.
DCG Business Process Outsourcing Services has the capability to ramp up quickly to meet our clients' outsourcing needs. Our combination of industry and process experience allows us to quickly transition delivery of your in-house services, or establish entirely new functions.
We have over 20 years of experience helping clients in healthcare, finance, utilities, manufacturing, and public sector achieve their objectives through outsourcing.
| Call Center | DCG can provide the infrastructure, processes, management, and talent to meet your call center needs. Our call center experience allows us to help our clients rapidly establish or transition a call center with improved service levels and performance. |
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| Transaction Processing | Our transaction processing teams have the flexibility to manage anything from a single transaction to a complex end-toend process. Our focus is on delivering high quality outcomes with superior effectiveness and cost efficiency. |
| Decision Support | DCG provides Decision Support services to help leaders gain valuable insights from raw and unstructured data. Our team has the tools and capabilities to perform visualization, analytics and data modeling to solve your most complex problems. |
Contact us to discuss how we can help your business achieve a higher level of performance.