Requirements Management

Effective and accurate documentation of project requirements is one of the main drivers to achieve the return on investment of complex projects. DCG brings more than a fresh pair of eyes to the requirements gathering process - we bring proven methodologies and tools that we have successfully employed with government and commercial clients.

DCG's Rapid Requirements Actualization (RRA) is a multi-faceted approach that eliminates the traditional failures and hurdles associated with requirements management. DCG's Requirements Management practice will tailor an approach to the complexity of your business issue, be it a small stand-alone project or an organizational-wide process redesign, so you can achieve and sustain your project goals.

Our methodology achieves real benefits for our clients:

Requirements Management Benefits

DCG's RRA methodology is rooted in Six Sigma and utilizes a comprehensive approach to design the right requirement process to meet your needs. DCG's people, working style and experience allow us to be nimble and flexible - we can apply our RRA methodology on a small or large scale depending on your needs.

Case Studies

See how we've helped our clients achieve their goals. Contact us to discuss how we can help your business achieve a higher level of performance. To see more click on one of the Case Studies below:

Project Description

  • A Health Care Payer replaced its care management system (CMS) and required a governance model to manage system changes and ongoing maintenance. Prior to the project, the CMS management activities were impacted by poor communication, coordination, planning and unclear business requirements.
  • DCG was engaged to define and implement a set of governance processes that would ensure the business was adequately engaged in the review, prioritization and planning of the CMS change management activities.
  • To facilitate requirements management of the current CMS and future changes, DCG was also engaged to develop a complete business requirements document and requirements trace matrix.

Project Approach

  • The governance activities required for the business to manage the CMS consisted of the following:
    • Issue Management
    • Change Management
    • Requirements Management
    • Portfolio Management
    • Continuous Process Improvement
    • Measurement and Reporting

Project Benefits

  • Increased understanding of CMS issues, their impact to the business, their priority for resolution and the time / resources required to address them
  • Enhanced cross-functional coordination and planning (e.g. business, IT, configuration unit and the vendor)
  • Reduced risk of knowledge loss by documenting all current requirements and tracing those requirements to the existing test cases
  • Improved testing, training and implementation management by formalizing business engagement and readiness activities as part of the CMS change management activities

Project Outcome

DCG documented business requirements and implemented a business governance model for the new Care Management System. Upon implementation, business engagement within CMS management was improved through explicitly defined system change ownership and accountability. Clearly defined and actively managed requirements allowed the client to realize an enhanced prioritization process and better planned, tested, and implemented system changes.