DCG recognizes that each organization is unique and that not all IT needs can be met with commercially available software solutions. DCG provides seasoned software development resources that can design and build tailored IT solutions, as well as, program management resources that can help your organization throughout the entire implementation process.
Our teams do not follow a "cookie cutter" approach; they have the proven experience to create a pragmatic development methodology that fits with your corporate culture, or they can select and use any pre-defined methodology while ensuring a high-performing project team.
Our Software Development services include:
See how we've helped our clients achieve their goals. Contact us to discuss how we can help your business achieve a higher level of performance. To see more click on one of the Case Studies below:
- An automotive original equipment manufacturer (OEM) sought to improve interaction with dealers. These interactions were cumbersome and inefficient as dealers had to dial into a mainframe network and access each system separately. Additionally, both dealer network and OEM struggled with visibility to key warranty and service parts data.
- DCG was engaged to improve the client’s interaction with dealers specifically related to service parts and warranty claim processing.
- Performed cost/benefit analysis, performed stakeholder analysis, and defined business requirements
- Developed and migrated client to a real-time, internet-based, client-server configuration
- Implemented a solution that allows dealers seamless access to data on multiple legacy mainframe systems while adhering to client's System Development Lifecycle standards
- Performed change management and training both at OEM and within the dealer network
- Reduced overall technology operating cost through a centralized and streamlined environment
- Provided dealers with better and timelier access to warranty and service parts data
- DCG enabled the client to significantly improve productivity and service to dealers.
- The client improved the speed and effectiveness of factory to dealer communications.